Are your computer problems driving you crazy? Is it too slow, too old or suffering from viruses or spyware? Does it need more memory, or more storage, or a speedy solid state drive upgrade? Is your Mac playing up?
We can fix almost all PC and Mac problems - try us!
We provide PC and Mac repair, technical support, problem solving and upgrade services from our office in Andover, Hampshire. Simply bring your computer to us in Andover town centre and leave us to do the rest.
Our services are fairly priced, serving home and business customers, and are available Monday to Friday within normal hours.
Off-site computer repair
Our services are available by bringing your computer in to our office, though please ensure you book an appointment by contacting us first. It's important that we know when you would like to bring it in so we can advise of our current turnaround times to avoid disappointment.
When your job is booked in and we have received your device we will then proceed with our standard assessment service. The assessment service is charged at £35 for most devices, though desktop and laptop gaming computers are charged at £60 due to their added complexity. This is to cover our engineer's time and expertise. This payment is required when you bring your device to us.
Once the assessment is completed - which, on average, takes 1-3 working days depending depending on complexity and how busy we currently are, we will be able to confirm possible solutions and prices. We can also estimate a final time to repair, as this may depend on parts availability it can be up to a week.
If you choose to proceed with the repair we will contact you again when the device is repaired, or if we have any further comments that may arise during the repair process. Computers are complicated, and sometimes issues interact, so solving one problem can produce others. We always keep you informed if that's the case, but we try to absorb these issues where we can if they are foreseeable.
Once completed, we will let you know and the job can be collected during our normal hours.
On-site computer repair
Within the Andover area we can provide certain services at your home or office. Our standard fees are £50 per hour, with a minimum one hour charge, charged in 15 minute blocks thereafter. There are additional travel fees for beyond Andover which we can clarify when you call.
As we are a small business, and due to the excellent support of our existing clients, we regret that we are rarely able to book in site visits for new clients with less than one week notice. This can vary with our workload, so do call us to discuss and we will do our best to fit you in. We thank you in advance for your understanding and patience.
Computer repairs Andover
Get in touch with us, and we'll get you up and running again.